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Governor Pritzker Rental Relief Program Updates

ERA Update: IHDA experienced a significant email delivery issue that recently impacted our ability to communicate with Emergency Rental Assistance (ERA) applicants. We have worked diligently to resolve the issue and have begun resending application status emails to applicants.

IHDA received more than 80,000 applications for ERA funds. To date, more than 38,000 have been approved for funding. Once completed, 40,000 Illinois tenants and landlords will be allocated more than $200 million in assistance paid directly to landlords to assist tenants impacted by the COVID-19 pandemic. Please click here for a list of FAQs.

Eviction Moratorium Update: On November 13, 2020, Governor Pritzker issued a COVID-19-related Executive Order intended to protect tenants who submit a signed declaration form from being evicted or removed from their residence through December 12, 2020. In order to be protected, each adult listed in the lease or other rental agreement, must provide the signed declaration form to their landlord stating they have experienced an economic hardship due to COVID-19 and will earn no more than $99,000 in Calendar Year 2020 ($198,000 if filing a joint tax return). 

Please find a list of Frequently Asked Questions here.

In addition to providing your landlord with a signed declaration, you should retain a copy of the signed declaration(s) for your records. If you need legal assistance, you may wish to reach out to legal resource agencies listed here (en español).


For other general inquiries, please fill out the form below:

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General Information

Illinois Housing Development Authority
111 E. Wacker Drive, Suite 1000
Chicago, Illinois 60601
Telephone: (312) 836-5200
TDD: (866) 324-4431


Other Telephone and Email Contacts

Media Inquiries
Andrew Field
(312) 836-5335

Community Affairs
Nicki Pecori Fioretti
(312) 836-7404

Homeownership Programs – Single Family

All General Inquiries
(877) 456-2656

(877) 456-2656

Single Family Servicing
For a payoff or a release of your IHDA Second Mortgage, please click here.

Questions related to your current IHDA mortgage, please contact:

(855) 434-7007

MITAS Website Portal Issues, Password Resets or Questions

Illinois Hardest Hit Program
(855) 873-7405

Investor Inquiries
Tracy Grimm
(312) 836-5382

Questions Regarding Legislative Affairs
Brendan Kiley
(312) 836-5275

Letters of Credit Release for Multifamily Programs
Lily Benitez
(312) 836-5342

Multifamily Finance
Kathy Terry
(312) 836-7403

Strategic Planning & Reporting
Alan Quick
(312) 836-5338

Strategic Planning & Research
Lisa Somers
(312) 836-5374

Office of Housing Coordination Services (OHCS)
Melinda Koenig
(312) 836-5328

Compliance & Reporting
Deirdra Kenny
(312) 836-5284

Questions Regarding Audited Financial Statements
Timothy Hicks
(312) 836-5361

Questions Regarding Accounts Payable/Financial Reporting
Timothy Hicks
(312) 836-5361